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The minimum deposit on 7u712 is BDT 200. New members may be eligible for a special bonus on their first deposit. The maximum deposit limit depends on your account tier and verification status.

Deposits are usually instant. However, network issues may occasionally cause a delay of 5–15 minutes. If your balance still hasn't updated after that, take a screenshot of the transaction and reach out to our live support. Our team will resolve it promptly.

7u712 does not charge any additional fees on deposits. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees. Check your payment app's fee details before making a deposit.

The minimum withdrawal amount on 7u712 is BDT 500. Withdrawing bonus funds requires meeting specific wagering conditions. The maximum daily withdrawal limit is determined by your account tier.

A pending withdrawal request may be cancellable if it hasn't been approved yet. Once approved, it cannot be cancelled. Contact live support immediately if you need to cancel.

Yes, account verification is required before your first withdrawal. This is a security measure to confirm that the rightful account holder is making the request. Once verified, all future withdrawals are processed faster.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a BDT 100 bonus means you need to wager BDT 500 in total. Once the requirement is met, your bonus balance becomes withdrawable.

Yes, most bonuses have an expiry date. They typically need to be used within 7–30 days of claiming. Any unused bonus will be automatically forfeited once it expires, so make sure to use it promptly.

Copy your referral link from your dashboard and share it with friends or contacts. When they register using that link and make their first deposit, you'll automatically receive your referral bonus.

No, all games on 7u712 can be played directly from your browser. That said, downloading the mobile app offers a better experience — faster loading, push notifications, and exclusive app-only offers. To get the app, visit our Download View page.

7u712's Live Casino features dealers in multiple languages. Tables with Bengali-speaking dealers are also available at certain times. For full details about the Live Casino, Casino View page.

Your game session is saved on the server. If you get disconnected, simply log back in and return to the game — your bets and progress are generally preserved. For live games, however, outcomes are determined based on the server log at the time of the interruption.

Go to the "Security" section in your account settings and enable the 2FA option. An OTP will be sent to your mobile — you'll need to enter this code each time you log in. This makes your account significantly more secure.

Change your password immediately and enable 2FA. Check your active sessions in account settings and log out of any unrecognized ones. If anything still seems suspicious, contact the support team right away.

For your security, it is recommended that you change your password every 3 months. Use a strong password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters.